This "Privacy Policy" gives you information on how we collect and process your personal information through our website www.stiffydrinks.co.nz ("Website").
We may collect, hold, use and disclose your personal information to provide you with our products and services (including information about our products and services), to improve or update our Website, products or services, or to otherwise communicate with you as explained further below.
By providing us with your personal information, you agree to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy.
Who we are
Your personal information is collected and held by Madame Bee Limited (trading as Stiffy), having our offices at C/- Grove Darlow & Partners, Level 9, Rabobank Tower, 2 Commerce Street, Auckland 1010, New Zealand.
References in this Privacy Policy to "we", "our", "us" or similar are references to Madame Bee Limited (trading as Stiffy).
The information that we collect
When you use our Website and/or acquire products and services from us, we'll collect, hold, use and disclose information about you or that may identify you.
The types of information we may collect about you are:
- Identity information: including your first and last name and date of birth.
- Contact information: including your billing address, delivery address, email address and contact number.
- Payment information: including your payment card details.
- Transaction information: including details about payments from you and other details of products you have purchased from us.
- Technical information: including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
- Usage information: including information about how you use our Website.
- Marketing and communications information: including your preferences in receiving marketing from us and our third parties and your communication preferences.
You can choose not to provide this information to us, but that may impact on our ability to provide products and services to you and the functionality of the Website.
Why we use your information
We will use your information to:
- provide you with our products and services, including fulfilling any orders for our products you place via our Website;
- comply with our legal, regulatory, tax and/or accounting requirements;
- keep an accurate record of the products and services provided to you and to record our interactions with you for such period as that record may reasonable be required by us;
- monitor the use of and improve our Website and the products and services that we provide;
- with your consent, contact you about products that we think may be of interest to you. You can unsubscribe from any marketing communications from us by following the instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the details at the end of this Privacy Policy;
- carry out marketing and product analysis;
- assist with any queries, requests or complaints that you may have; and
- communicate with you regarding any competitions we run that you have entered.
We may also need to share your personal information with:
- our service providers and suppliers to enable our use of your information for the purposes set out above;
- potential purchasers of our business or any part of it; and
- anyone who we need to share information with by reason of law or to address any complaints you make to a third party or regulator (such as the Privacy Commissioner).
Payments are processed using an external third party payment processor and your payment information is not stored by us.
Cookies
We may use cookies and other interactive techniques such as web beacons to collect information about how you use our Website for the purposes of:
- providing you with a more enjoyable, customised service and experience on our Website;
- enabling you to use certain services on our Website;
- helping us develop and deliver better services and products which are customised to our customers' interests; and
- helping us manage security and fraud risks.
We may also use persistent cookies so that you can set your preferences for using our Website (for example, to remember your log in details).
You can usually set the settings on your browser to let you know when you are offered cookies so that you can decide whether or not to accept them. However, if you disable or refuse cookies, please be aware that some parts of this Website may not function properly.
Your rights
You have rights to see and request the correction of any personal information we hold about you. If you want to exercise these rights or to ask us questions about this Privacy Policy, please contact us using the following details:
Email address: stiffy.drinks@gmail.com
There may be charges associated with providing copies of your personal information to you. We will always advise you of those charges in advance.
This Privacy Policy is governed by New Zealand law. For more information about privacy issues in New Zealand and protecting your privacy, visit the New Zealand Privacy Commissioner's website.
Changes to this Privacy Policy
We keep our Privacy Policy under regular review and will provide notice of changes to this Privacy Policy on our Website.
This version was last updated in December 2024.